Case studies

Problem

No coherent IT service, long incident response times, a growing number of workstations with no standardisation.

Solution

Full IT outsourcing with SLA, workstation standardisation, migration to Microsoft 365, MDM roll-out.

Process

1. Kick-off audit and asset inventory
2. Standardised workstation image
3. Helpdesk and ticket portal roll-out
4. Exchange → Microsoft 365 migration
5. Intune (MDM) and EDR deployment

Problem

Ransomware exposure, no OT/IT network segmentation, outdated backup.

Solution

End-to-end security modernisation: EDR, segmentation, resilient backups, phishing training.

Process

1. Security audit and risk analysis
2. Network segmentation (VLAN, firewall)
3. EDR and SIEM deployment
4. Immutable backup + restore tests
5. Employee training cycle

Problem

Fragmented infrastructure, no dedicated IT team, need for a long-term partner.

Solution

Long-term IT care — from infrastructure and security to end-user support.

Process

1. Handover of service and documentation
2. Server consolidation
3. Microsoft 365 roll-out
4. Security and backup standards
5. Quarterly reviews and reports

Problem

Legacy on-prem server, high maintenance costs, no flexibility for remote work.

Solution

Migration to Microsoft 365 and Azure, Intune roll-out, VPN for field workers.

Process

1. Environment analysis and licence pricing
2. Migration pilot for 10 users
3. Mail and file migration
4. Intune and security policies
5. End-user training